Privacy Policy

How Expertise Solutions collects, uses, and protects your data in accordance with global standards (GDPR, ISO).

Last Updated: January 1, 2026

1. Introduction

At Expertise Solutions ("we," "our," or "us"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our website, services (AI Training Data, Localization, Media Services), or apply to join our vendor network.

2. Information We Collect

We collect information to provide better services to our clients and manage our global vendor network effectively:

Personal Identification Information: Name, email address, phone number, and company details when you fill out contact or registration forms.
Professional Information (for Vendors): Resumes, portfolios, language pairs, domain expertise, and payment details required for vendor onboarding.
Project Data: Text, audio, video, and image files provided by clients for annotation, transcription, or translation purposes.
Usage Data: Information on how you interact with our website, including IP addresses, browser types, and page visit history.

3. How We Use Your Information

Your data is utilized for the following specific purposes:

To deliver contracted services (e.g., delivering annotated datasets or localized content).
To evaluate and onboard linguists, annotators, and voice talents into our vendor database.
To communicate with you regarding project updates, quotes, or service changes.
To ensure compliance with legal obligations and quality standards (ISO 9001:2015).

4. Data Security & Protection

We implement enterprise-grade security measures to safeguard your data. This includes encryption (SSL/TLS), secure file transfer protocols (SFTP), strict access controls, and regular security audits. For AI training data projects, we adhere to strict non-disclosure agreements (NDAs) and can anonymize PII (Personally Identifiable Information) upon request.

5. Your Data Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under GDPR:

The right to access, update, or delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability.
The right to withdraw consent.

To exercise these rights, please contact our Data Protection Officer at support@expertisesol.in.

6. Third-Party Sharing

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners. For project execution, data may be shared with trusted vendors who are bound by strict confidentiality agreements.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Expertise Solutions
9-1-164/6/3 Gachibowli, Hyderabad 500081, Telangana
Email: support@expertisesol.in