Help & Support

Find a quick answer below, or send us a ticket. You can also email support@expertisesol.in.

Frequently asked questions

How do I join as a freelancer?+

Create an account, verify your email, complete your profile, and verify your identity with a photo ID and a quick live camera check. After that you can apply for open projects.

What's the difference between linguists and domain experts?+

Linguists work on language tasks such as translation, transcription and localization in their native language. Domain experts review and label data in a field they know professionally, such as medicine, law, finance or software.

Why do you need my ID?+

Identity checks keep the network free of fake and duplicate accounts, which clients require. Your ID and camera photo are used only for verification. See our Privacy Policy for details.

How and when do I get paid?+

We pay approved work to the payout method on your account: UPI, PayPal, Binance or bank transfer. Each job shows its payment cycle, and your invoices are listed under Invoices in your dashboard.

Can I change my payout details?+

Yes. Go to Payouts in your dashboard and request a change. For your security, changes to saved payout details are reviewed before they take effect.

I didn't get my verification code.+

Check your spam folder, then use “Resend code” on the verification screen. If you mistyped your email, you can correct it there too.

I'm a company. How do we work with you?+

Email support@expertisesol.in or submit a ticket below with the topic “Company / partnership”, and tell us about your data project.

Submit a support ticket

You'll get a ticket reference straight away.